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Privacy Policy

A legal disclaimer

Revive Labs respects your privacy and is committed to protecting the personal information you provide when using our website ("Site"). This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect
 

We collect information that you voluntarily provide when you:

  • Submit an order inquiry

  • Request an invoice

  • Purchase products

  • Contact customer support

  • Subscribe to updates or newsletters

  • Complete a contact form
     

Depending on your interaction with us, this information may include:

  • Name

  • Email address

  • Phone number (if provided)

  • Billing address

  • Shipping address

  • Payment information necessary to process your purchase through our payment providers

  • Order history

  • Communications you send to us
     

We collect only the information reasonably necessary to provide our products and services.
 

2. Information Collected Automatically
 

When you visit our Site, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Operating system

  • Device type

  • Referring website

  • Pages visited

  • Time spent on pages

  • Date and time of access

  • General website usage information
     

This information helps us improve website performance, security, and user experience.
 

3. Cookies & Tracking Technologies
 

Revive Labs uses cookies and similar technologies to operate and improve the Site. These technologies may be used to:

  • Remember your preferences

  • Maintain secure browsing sessions

  • Improve website functionality

  • Measure website performance

  • Analyze visitor traffic
     

We may use analytics services such as Google Analytics or similar providers to better understand how visitors interact with our website.

You may disable cookies through your browser settings; however, some features of the Site may not function properly. Revive Labs does not sell your browsing activity or use cookies for third-party targeted advertising.
 

4. How We Use Your Information
 

We use your information to:

  • Process inquiries and orders

  • Issue invoices and process payments

  • Arrange shipping and delivery

  • Respond to customer service requests

  • Send order confirmations and shipping updates

  • Improve our products and website

  • Prevent fraud and unauthorized activity

  • Comply with legal obligations

  • Maintain business records
     

We use your information only for legitimate business purposes and in accordance with applicable privacy laws.
 

5. Marketing Communications
 

If you choose to subscribe to promotional emails or other marketing communications, we may occasionally send information about new products, announcements, or special offers. You may unsubscribe at any time by following the unsubscribe instructions included in our emails or by contacting us directly. We do not send marketing communications without providing a method to opt out.
 

6. Third-Party Services
 

We work with trusted third-party providers that assist us in operating our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Analytics providers

  • Email service providers

These providers receive only the information necessary to perform their services and are expected to safeguard your information appropriately. Revive Labs does not sell, rent, or trade your personal information to third parties for their own marketing purposes.
 

7. Data Security
 

We take commercially reasonable measures to protect your personal information, including:

  • SSL/TLS encrypted website connections

  • Secure payment processing

  • Restricted access to customer information

  • Administrative and technical safeguards designed to prevent unauthorized access
     

Although we strive to protect your information, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.
 

8. Data Retention
 

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions

  • Provide customer support

  • Maintain accounting and tax records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements
     

When information is no longer required, it is securely deleted or anonymized where appropriate.
 

9. Your Privacy Rights
 

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of eligible personal information

  • Request a copy of your information

  • Object to certain processing activities

  • Withdraw consent where processing is based on consent

  • Opt out of marketing communications
     

To exercise any applicable privacy rights, please contact us using the information provided below.
 

10. Children's Privacy
 

Revive Labs does not knowingly collect personal information from individuals under twenty-one (21) years of age. Our products are intended solely for lawful laboratory research purposes. If we become aware that personal information has been collected from an individual under the applicable age, we will take reasonable steps to delete that information promptly.
 

11. Changes to This Privacy Policy
 

Revive Labs may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Updated versions will be posted on this page with a revised Effective Date. Continued use of the Site after changes become effective constitutes acceptance of the updated Privacy Policy.
 

12. Contact Us
 

If you have questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact us through the Contact page on this website or by using the support email address listed there.

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